Versand & Rückgabe
Free Shipping within Germany!
At our online shop, we strive to provide you with the best possible service and ensure your orders arrive promptly. Here are the details of our shipping policy:
Delivery Time:
- Fast Shipping: We aim to process and ship your order on the same day of purchase whenever possible. Our standard delivery time is between 3 to 5 business days.
We understand the excitement of receiving your new items quickly, and we do our utmost to ensure your package reaches you as soon as possible.
Thank you for shopping with us! :3
Return & Refund Policy
30-Day Return Policy
Thank you for shopping with us! We hope you are delighted with your purchase. If for any reason you are not completely satisfied, we offer a straightforward return policy to ensure your shopping experience is enjoyable and hassle-free.
Returns:
1. Eligibility: You have 30 calendar days from the date of purchase to return an item.
2. Condition: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
3. Receipt: Please include the receipt or proof of purchase with your return.
Refunds:
1. Inspection: Once we receive your item, we will inspect it and notify you of the status of your refund.
2. Approval: If your return is approved, we will initiate a refund to your original method of payment. The credit will be processed within a certain amount of days, depending on your card issuer’s policies.
3. Partial Refunds: Items that are not in their original condition, damaged, or missing parts for reasons not due to our error may only be eligible for partial refunds.
Exchanges:
1. Exchanges: We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us.
Shipping:
1. Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
2. Lost or Damaged Returns: We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Contact Us:
If you have any questions on how to return your item, please contact us.